Privacy Policy

1. Introduction
GrapGo FZE (hereinafter referred to as “we” or “us”) takes the protection of your personal data very seriously. This Privacy Policy explains how we collect, use, and protect your personal data when you visit or use our online shop at https://grapgo.com/ . By using our website, you agree to the practices described in this Privacy Policy.

2. Collection and Processing of Personal Data
We collect and process the following personal data when you visit our website or use our services:

  • Name
  • Contact details (e.g., email address, phone number)
  • Billing and shipping address
  • Payment information (e.g., credit card or PayPal data)
  • Usage data (e.g., IP address, browser type, visited pages)

3. Purpose of Data Processing
We use your personal data for the following purposes:

  • To process and fulfill orders
  • To communicate with you, for example, to respond to inquiries
  • To process payments and fulfill contracts
  • To improve our offerings and the user experience on our website
  • To comply with legal obligations

4. Disclosure of Data to Third Parties
Your personal data will not be shared with third parties without your explicit consent, except in the following cases:

  • To payment service providers for processing payments
  • To shipping companies for delivering your orders
  • When we are legally required to disclose data

5. Data Retention and Deletion
We store your personal data only for as long as necessary to fulfill the respective purposes or as legally required. After the retention period has expired, your data will be deleted or anonymized.

6. Your Rights
You have the right to request information about the personal data we have stored about you at any time. You also have the right to correct, delete, or restrict the processing of your data and the right to data portability. You can object to the processing of your data at any time.

To exercise these rights, please contact us at:
Email: grapgoshop@gmail.com
Phone: +4915560080622

7. Data Security
We implement technical and organizational security measures to protect your personal data from unauthorized access, loss, or destruction. Our security measures are regularly reviewed and updated to reflect the latest technology.

8. Changes to This Privacy Policy
We reserve the right to change this Privacy Policy at any time. The current version will always be available on our website. Changes take effect when the updated Privacy Policy is published.

9. Contact
If you have any questions about the collection, processing, or use of your personal data, or if you would like to request information, correction, blocking, or deletion of data, please contact us:

GrapGo FZE
Email: grapgoshop@gmail.com
Phone: +4915560080622